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An Austrian player deposited 150 EUR via Paysafe but the money did not appear in the casino account. Communications with the casino have not resolved the issue, as they suggest waiting for a few days. The complaint was resolved as the player's deposit got credited.
Акции: Регулярные бонусы как и акции для улучшения игрового процесса.
The player's deposit did not arrive into his casino account for over a week. The conplaint was resolved as the player's deposit was credited.
The player from the Netherlands had an active self-exclusion in a sister casino due to a gambling problem. The player believes that he should have been banned from this casino too. Since he did not request self-exclusion from this casino, he decided to close the complaint.
The player from Germany had his account blocked and winnings confiscated. Apparently, the player has self-excluded himself from another sister casino under the same brand. The issue was successfully resolved, the player received his winnings.
Рано или поздно обновление доступно, вы увидите кнопку ‘Обновить’. Нажмите эту кнопку, чтобы начать процесс обновления.
The player from Italy has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.
We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players as soon as possible.
As far as we know, no relevant casino blacklists include PinoCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
когда у вас возникнет проблема с легальным букмекером (например – заблокируют аккаунт без весомых всегда то причин), вы сможете обратиться в ЦУПИС вдобавок вернуть свои деньги.
С усиленной верификацией дела обстоят сложнее. минуя регистрации ее обычно не инициализируют – усиленную верификацию применяют только к тем игрокам, которых заподозрили в нечестной игре (вилки, договорняки, приложение сторонних программ). В этом случае ваш аккаунт заморозят, после чего с вами свяжется служба безопасности – есть смысл хорошего понемножку созвониться с ними по видеосвязи вдобавок ответить всегда ряд вопросов, обычно задают вопросы, связанные со ставками, которые вы совершали.
PinoCasino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology.
The player from Greece had reported a deposit issue with an online casino: he had been here charged 60 euros instead of the intended 50, but the funds did not appear in his casino account. Despite having provided bank-certified documents and sent numerous emails over six months, the issue had remained unresolved.
The player from Bulgaria had encountered issues with his withdrawal requests at an online casino. Despite having verified his profile, his withdrawal requests had been repeatedly rejected without explanation. He had attempted to withdraw his winnings through various means, including three different bank accounts, but all attempts were unsuccessful.